Frequently Asked Questions about Garage Doors & Garage Door Openers

Have questions about your garage door, garage door opener, garage door remote control or keypad? Here are some of the questions we get most often from our Greater Cincinnati and Northern Kentucky area customers about the maintenance, service, repair and replacement of garage doors and garage door openers. 

Simply click on a question listed below for additional information and resources.  

Programming Questions Garage Door Questions Garage Door Opener Questions Troubleshooting Questions
How do I program my Overhead Door remote control? How much does a garage door cost? What are  the prices to replace a garage door opener? Why is my door is not closing or closing all the way?
How do I program my Overhead Door keypad? What is the warranty of a new garage door? What is the warranty of a garage door opener? Why does my door go start to go down and then reverses?
How do I get the remote control built into my car to work with my Overhead Door garage door opener? What are the steps in a garage door installation? What remote control works with my older model Overhead Door garage door opener?  Why won't my garage door close in the cold weather?
 

What is the warranty of the torsion spring that was just replaced?

Any replacement torsion spring is covered under a one year warranty. We provide a 90 day warranty on our labor.

How do I replace a battery in an Overhead Door remote control?

Where do I purchase a remote control battery?

Replacement remote control batteries can be purchased from our showroom in Crescent Springs, KY. You can also purchase remote control batteries online.

How do I reset my garage door opener?

Sometimes it helps to unplug the garage door opener, wait 60 seconds and then plug the opener back into the outlet. This may allow the circuit board to recycle and eliminate a problem. If the problem continues it is recommended to schedule a service call.

 

   

What is the warranty of the extension spring that was just replaced?

Any replacement extension spring is covered under a one year warranty. We provide a 90 day warranty on our labor.

How do I purchase a replacement remote control for my garage door opener?

Can I purchase a remote control from your showroom?

Yes, we keep a wide range of garage door opener remote controls in stock in our showroom. We sell remote controls for all manufacturers and models.

Why is my garage door making a loud noise?
    What is the difference between a chain drive, belt drive and screw drive garage door opener? How can I tell if I need to replace my garage door spring?
    What does horsepower mean when talking about garage door openers? How do garage door torsion springs work?
    How can I tell if I need a new garage door opener or a garage door remote control?

 

 

How do I test the reversing mechanism on my garage door opener?
   

How long is the warranty on replacement garage door opener parts?

All replacement garage door opener parts are covered for 90 days? Labor on all service calls are also covered for 90 days.