Garage Door Questions

Frequently Asked Questions about Garage Doors & Garage Door Openers

Have questions about your garage door, garage door opener, garage door remote control or keypad? Here are some of the questions we get most often from our Greater Cincinnati and Northern Kentucky area customers about the maintenance, service, repair and replacement of garage doors and garage door accessories. 

Simply click on a question listed below for additional information and resources.  

Garage Door Questions

How much does a garage door cost?

What is the warranty of a new garage door?

What are the steps in a garage door installation?

What is the warranty of the torsion spring that was just replaced?
Any replacement torsion spring is covered under a one year warranty. We provide a 90 day warranty on our labor.

What is the warranty of the extension spring that was just replaced?
Any replacement extension spring is covered under a one year warranty. We provide a 90 day warranty on our labor.

Garage Door Opener Questions

What are  the prices to replace a garage door opener?

What is the warranty of a garage door opener?

What remote control works with my older model Overhead Door garage door opener? 

How do I replace a battery in an Overhead Door remote control?

Where do I purchase an overhead door remote battery?
Overhead door battery replacement can be purchased from our showroom in Crescent Springs, KY. You can also purchase remote control batteries online.

How do I purchase a replacement remote control for my garage door opener?

Can I purchase a remote control from your showroom?
Yes, we keep a wide range of garage door opener remote controls in stock in our showroom. We sell remote controls for all manufacturers and models.

What is the difference between a chain drive, belt drive and screw drive garage door opener?

What does horsepower mean when talking about garage door openers?

How can I tell if I need a new garage door opener or a garage door remote control?

How long is the warranty on replacement garage door opener parts?
All replacement garage door opener parts are covered for 90 days? Labor on all service calls are also covered for 90 days.

Troubleshooting Questions

Why is my door is not closing or closing all the way?

Why does my door go start to go down and then reverses?

Why won't my garage door close in the cold weather?

How do I reset my garage door opener?
Sometimes it helps to unplug the garage door opener, wait 60 seconds and then plug the opener back into the outlet. This may allow the circuit board to recycle and eliminate a problem. If the problem continues it is recommended to schedule a service call.

Why is my garage door making a loud noise?

How can I tell if I need to replace my garage door spring?

How do garage door torsion springs work?

How do I test the reversing mechanism on my garage door opener?

If you have further garage door FAQ, give us a call! Our garage door company is here to provide you with the answers and guidance you're looking for. Whether you're experiencing issues with your garage door opener, need help with installation or repairs, or simply have inquiries about the different types of garage doors available, you can rely on us for comprehensive support. Learn more about our products today!