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Why Is Your Garage Door Not Working?


You depend on your garage door.  How to fix your garage doorHowever, you probably don’t give it a thought . . . until it doesn’t go up or down. 

A garage door that doesn't work can be a major problem if your car is stuck in the garage or if you are locked out of your home. 

As you stand in front of a garage door that doesn't work, it doesn't seem too intimidating. After all, all it does is go up and down. However, where do you start? What should you be looking for?

We have listed below some simple steps to follow if you want to try to fix your garage door yourself.

Although, if you follow these steps and begin to wonder why am I doing this, please remember that it is relatively easy for professional IDA Certified garage door technician to diagnose and fix many garage door repairs.

Do not hesitate to contact an IDA Accredited garage door company to quickly and easily fix your garage door system. Garage doors are under a tremendous amount of tension and can be very dangerous. Working on a garage door can result in injury if you do not know what you are doing.

Here are some common garage door problems (and repairs). 

  • The garage door won’t open (or close). You might just need new batteries in your remote, keypad, or wall button.  Or perhaps they need to be reprogrammed.  If the door is stuck open, check to be sure the photoelectric eyes near the base are aligned and not obstructed.
  • The garage door sticks.  Tracks, rollers or hardware may be dirty.  Clean everything with a little household cleaner, then re-lubricate moving parts with a lubricant that is recommended by an IDA Accredited garage door company.  The tracks may have small dents or flat spots which can be gently tapped out.
  • The garage door sags on one side.  If it’s a multi-sectional door, the hinges on one side may need tightening.  It’s also possible the tracks on each side are out of alignment – use a level to check.
  • The garage door closes then reopens again.  Closing pressure or limits may be out of adjustment; you can adjust it, but do so in small increments. 
  • The garage door doesn’t close all the way.  Something may be obstructing the photoelectric eyes, or they may not be aimed directly at one another.  If they’re OK, you can increase the closing pressure or adjust the limits, but again, do so in small increments.  
  • Broken springs or a broken motor.  These are the most serious garage door repairs. If you have a broken spring or need repair to your garage door opener, you will need to contact an IDA Accredited garage door company.  It is always recommended to replace springs in pairs, to ensure balanced operation.

Regular maintenance of your garage door system may help prevent some garage door repairs.  But if your garage door isn’t working and you can’t easily fix it, calling an IDA Accredited garage door company that specializes in garage door repairs. 

An IDA Certified garage door technician will inspect your entire garage door system to make sure that all safety features are working properly.  They will review all moving parts including springs, rollers and hinges. All moving parts will be lubricated and the operation of the garage door system will be tested for proper operation.

Garage door maintenance inspection


Since your garage door is an essential part of your home, it is recommended to have an IDA Accredited garage door company provide annual maintenance inspections. In many cases, a professional garage door company will offer discounts if you sign up for an annual maintenance program. Be sure to ask your technician as to what program they would recommend.



Overhead Door Company of Northern Kentucky is a second generation family owned company that provides residential and commercial garage doors, automatic openers, dock equipment, commercial steel entry doors and retractable awnings to the Greater Cincinnati and Northern Kentucky communities. Overhead Door Company of Northern Kentucky is a proud distributor of Overhead Door products for 65 years.

If you are located in Greater Cincinnati or Northern Kentucky and need an IDA certified garage door technician to repair your garage door click here to schedule an appointement

If you are located in Greater Cincinnati or Northern Kentucky and need information about scheduling an annual maintenance inspection, click here.

To order replacement Overhead Door garage door parts go to our online parts store at

For more information about Overhead Door Company of Northern Kentucky visit our website at

IDA Certified garage door technician









 Overhead Door Company of Northern Kentucky




Much of the information discussed above was provided by Overhead Door Company of Denver


I did not really see any article.
Posted @ Friday, December 09, 2011 11:16 AM by doron mor
To read the blog article, simply click on Read More
Posted @ Friday, December 09, 2011 11:21 AM by Dave Willmes
I have an OLD overhead door opener 1000A. Almost 25 years old. 
It is acting up. Starts and stops. Then won't respond at all as if no power. Then, 5 minutes later it will move a few feet, then stop. Simple fix? Need a new one? There are no blockages. The door moves up and down with one hand.Any ideas? Thanks.
Posted @ Thursday, April 19, 2012 3:53 AM by Jim
Since your Overhead Door opener is an older model 1000A, it may be best to consider replacing the opener as opposed to repairing it. 
I would recommend to contact your local Overhead Door distributor by calling 1-800-929-3667.
Posted @ Thursday, April 19, 2012 7:52 AM by Dave Willmes
I can't stress enough that if you think there's something wrong (the door isn't running as smoothly as it used to or is much noisier than it used to be), have a professional look at it. A garage door is heavy machinery and you don't want to put yourself/your family at risk.
Posted @ Tuesday, June 05, 2012 7:11 PM by Pacific Coast Door
I have a model 1056. I can't locate the diip switches on the unit. Anyone know where I should look... to be clear: 
I found them on the remote but not on the unit itself.
Posted @ Sunday, June 24, 2012 4:34 PM by anthony mastroianni
Today I click my garage door remote and it didnt work.  
When i checked the wall button it didnt respond. My opener is only 3 1/2 years old. Does it go out that quickly? And if it is the batteries how do I change them?
Posted @ Monday, October 01, 2012 5:21 PM by zsa brunson
Since both your remote control and wall button do not work, I would have to assume that the problem is related to the garage door opener motor. Possible problems could be as simple as no electric is going to the outlet the garage door opener is plugged into or more complicated like a bad circuit board inside the motor. 
I would recommend to contact your local Overhead Door distributor by calling 1-800-929-3667. Schedule a service call and allow a professional technician diagnose and fix the problem.
Posted @ Tuesday, October 02, 2012 8:01 AM by Dave Willmes
I am working on a model 1000a. There is no current going to the motor. After putting 115v directly to the common and either the red or blue leads on the circuit board it operates in eithe directiom. Do you think this is the board? The limit switches are cleared as the travler is in mid posistion.
Posted @ Tuesday, July 30, 2013 3:25 PM by Jack Cox
My overhead door controllers will not operate the door. Changed the battery but no go. How do you check the programming? Since both controllers will not operate it that seems to be the issue. The door works fine with the inside switch.
Posted @ Saturday, August 17, 2013 4:36 PM by Wayne Pruitt
Since all of your remote controls do not work, I would have to assume the problem is with the circuit board or radio receiver in your garage door opener mounted up in the ceiling. 
It would be recommended to contact your local Overhead Door distributor for service by calling 1-800-929-3667.
Posted @ Monday, August 19, 2013 7:11 AM by Dave Willmes
Have the odyssey 1000, has worked fine for a year. But now the controlers work but not the wall console. The other buttons on the console work (can turn light on and off) and the console itself is lite. Any ideas how to fix?
Posted @ Thursday, October 10, 2013 10:51 PM by Darren
Unfortunately you will need to replace the wall console. 
You can order a replacement wall console online 
If you have a wall console with black buttons use the following link to order the correct wall console. 
If you have a wall console with white buttons use the following link to order the correct wall console.
Posted @ Friday, October 11, 2013 8:29 AM by Dave Willmes
I have an Odyssey 1000 door opener. The motor is running and the chain is moving but the door is not engaged. I have cycled the door manually several times and have moved the string up and down several times that engages or disengages the door but the door still seems to be disengaged. Any advice?
Posted @ Wednesday, April 16, 2014 7:01 PM by Bob Massey
Detailed instructions to re-engage the Overhead Door Odyssey 1000 garage door opener can be found in the owner's manual on page #18. 
To download a copy of the owner's manual, refer to the link listed below 
A summary of the instructions are outlined below 
Pull the emergency release cord down and toward the power head and then let go. 
Verify that the red block on the carriage is in the up position 
Manually move the door until the carriage engages with the bullet 
Raise or lower the door using the remote control or wall console. 
If you follow these directions and the opener still doesn't engage, the carriage may be damaged.
Posted @ Thursday, April 17, 2014 7:25 AM by Dave Willmes
I can't close the Garage door without holding down the main button inside the garage. It seems that the sure lock button is constant on. Can't turn it off. Followed the directions in the manual. The remotes open the door, the wall mount opens the door, none will close the door.
Posted @ Thursday, May 15, 2014 7:29 PM by John Marshall
Based on the description of your problem, I would recommend to check the safety sensors (photocells). 
If the photocells are not operating properly, the garage door opener will not close the door unless you press and hold down the push button. 
The photocells are either bad and need to be replaced, out of alignment, short in the wiring or the wiring is disconnected. 
Refer to the owner's manual for additional trouble shooting steps. 
Owner's manuals for Overhead Door garage door openers can be downloaded using the following link. 
To order replacement photocells for an Overhead Door garage door opener, refer to the link listed below. 
Posted @ Friday, May 16, 2014 8:08 AM by Dave Willmes
Garage Door will not close power head has a red flashing LED
Posted @ Friday, August 29, 2014 5:11 PM by scot
Without more information regarding the manufacturer and model of the garage door opener, it is difficult for me to provide any assistance. 
I would recommend to refer to the owner's manual for trouble shooting help. 
To download load an owner's manual for an Overhead Door model garage door opener, please reference the link listed below.
Posted @ Saturday, August 30, 2014 7:21 AM by Dave Willmes
my garage door was fine until one day I closed it and when it hit the bottom it came back up. I have a overhead 100
Posted @ Tuesday, September 09, 2014 7:45 PM by carl
Although your problem may be resolved by resetting the up and down limit settings, I would recommend to replace your Overhead Door 100 garage door opener. Replacement parts are no longer available for this model garage door opener.
Posted @ Wednesday, September 10, 2014 7:05 AM by Dave Willmes
I have a python 1/3 hp. It opens beyond the stop point and hits the springs and then reopens. It will not stop when the door closes. There does not appear to be a toggle limit swith. Is the stop switch magnetic? WHat prompts to door to stop when fully closed? It does stop where is is suppose to stop when opened, just not when it closes…
Posted @ Saturday, September 13, 2014 9:28 AM by Larry
The Overhead Door Python II garage door opener utilizes magnetic limit switches to stop the travel of the garage door as it travels in the open and closed positions. 
The garage door opener stops as the carriage travels past the magnetic limits mounted on the opener rail. 
It is possible the down limit on your Python II is malfunctioning and needs to be replaced 
Replacement parts for the Overhead Door Python garage door can be ordered online 
The direct link to order the magnetic down limit is listed below.
Posted @ Monday, September 15, 2014 7:39 AM by Dave Willmes
Odessy 1000 not very old remote from car works no response from door button
Posted @ Tuesday, September 16, 2014 3:43 PM by Bobby Watson
If your Overhead Door Odyssey 1000 garage door opener works properly with the remote controls but not with the push button inside the garage, the problem is either related to the wiring or the push button itself. 
Check the wiring to ensure there is no shorts and all the wiring is secured tight to the terminals on the push button and motor head. 
If the wiring looks OK, I would recommend to replace the push button. Replacement push buttons for the Odyssey 1000 can be ordered online 
Depending on the age of the garage door opener, there are two different push buttons that are available. To order the correct push button refer to the direct links listed below. 
Posted @ Wednesday, September 17, 2014 7:36 AM by Dave Willmes
I have a Genie Intellicode. I just changed the springs and balanced the door. One of the springs had broken. It was still lifting and lowering the door even though the spring was broken. Now I can lift the door with one hand and it stays at any position I put it in, with the door disengaged from the worm drive. But now the problem is... I can open and close the door maybe one time. If I do more than just one open and one close, the power to the unit goes out and the door just stays in place. After about 5 mins.. the power to the unit comes back on. I can either close or open the door, depending on where it currently is at the time. If I press it again... the power goes out again.I am thinking the unit is overheating and cutting power to itself. If not.. what else can it be, and can I do anything to fix this, other than replace it? 
Posted @ Thursday, September 25, 2014 5:47 PM by Don W
You are correct in assuming that something is over heating in the garage door opener motor. Depending on the age and model of the opener, either the circuit board, transformer or capacitor is over heating. 
The only way to resolve this problem is to determine the part that is over heating an replace the part. 
Replacement parts for Overhead Door model garage door openers can be ordered online
Posted @ Friday, September 26, 2014 8:05 AM by Dave Willmes
Was trying to program outside wall opener and now door will not open or close with any opener including indoor wall opener. The main unit clicks and hums when opener is pushed.
Posted @ Tuesday, October 07, 2014 4:36 PM by Susan Trahan
Based on the description of the problem, I would suspect the capacitor inside the motor head has gone bad and needs to be replaced. 
I would recommend to contact your local Overhead Door distributor by calling 1-800-929-3667 for assistance.
Posted @ Wednesday, October 08, 2014 7:23 AM by Dave Willmes
Our door will open with our remote or car's Homelink button but will not close. We also have to hold the wall button down inside the garage until the door is completely closed or it opens back up. I tried to reprogram our remotes but no luck.
Posted @ Monday, October 20, 2014 5:55 PM by Tammy
It appears that you are having problems with the safety sensors (photocells) mounted at the bottom the door. If the photocells are not working correctly, the garage door opener will not close the door unless you hold the wall button down. 
Potential problems with the photocells could be out of alignment, interference, faulty/shorted wiring or bad photocells. 
Replacement photocell for Overhead Door model garage door openers can be ordered online
Posted @ Tuesday, October 21, 2014 8:35 AM by Dave Willmes
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