Need an Owner's Manual?

Need help troubleshooting a problem with your Overhead Door garage door opener?

 

Interested in ordering replacement parts for your Overhead Door Garage Door Opener?

Subscribe to our Blog

Your email:

Garage Door Blog

Current Articles | RSS Feed RSS Feed

Why Is Your Garage Door Not Working?

 

You depend on your garage door.  How to fix your garage doorHowever, you probably don’t give it a thought . . . until it doesn’t go up or down. 

A garage door that doesn't work can be a major problem if your car is stuck in the garage or if you are locked out of your home. 

As you stand in front of a garage door that doesn't work, it doesn't seem too intimidating. After all, all it does is go up and down. However, where do you start? What should you be looking for?

We have listed below some simple steps to follow if you want to try to fix your garage door yourself.

Although, if you follow these steps and begin to wonder why am I doing this, please remember that it is relatively easy for professional IDA Certified garage door technician to diagnose and fix many garage door repairs.

Do not hesitate to contact an IDA Accredited garage door company to quickly and easily fix your garage door system. Garage doors are under a tremendous amount of tension and can be very dangerous. Working on a garage door can result in injury if you do not know what you are doing.

Here are some common garage door problems (and repairs). 

  • The garage door won’t open (or close). You might just need new batteries in your remote, keypad, or wall button.  Or perhaps they need to be reprogrammed.  If the door is stuck open, check to be sure the photoelectric eyes near the base are aligned and not obstructed.
  • The garage door sticks.  Tracks, rollers or hardware may be dirty.  Clean everything with a little household cleaner, then re-lubricate moving parts with a lubricant that is recommended by an IDA Accredited garage door company.  The tracks may have small dents or flat spots which can be gently tapped out.
  • The garage door sags on one side.  If it’s a multi-sectional door, the hinges on one side may need tightening.  It’s also possible the tracks on each side are out of alignment – use a level to check.
  • The garage door closes then reopens again.  Closing pressure or limits may be out of adjustment; you can adjust it, but do so in small increments. 
  • The garage door doesn’t close all the way.  Something may be obstructing the photoelectric eyes, or they may not be aimed directly at one another.  If they’re OK, you can increase the closing pressure or adjust the limits, but again, do so in small increments.  
  • Broken springs or a broken motor.  These are the most serious garage door repairs. If you have a broken spring or need repair to your garage door opener, you will need to contact an IDA Accredited garage door company.  It is always recommended to replace springs in pairs, to ensure balanced operation.

Regular maintenance of your garage door system may help prevent some garage door repairs.  But if your garage door isn’t working and you can’t easily fix it, calling an IDA Accredited garage door company that specializes in garage door repairs. 

An IDA Certified garage door technician will inspect your entire garage door system to make sure that all safety features are working properly.  They will review all moving parts including springs, rollers and hinges. All moving parts will be lubricated and the operation of the garage door system will be tested for proper operation.

Garage door maintenance inspection

 

Since your garage door is an essential part of your home, it is recommended to have an IDA Accredited garage door company provide annual maintenance inspections. In many cases, a professional garage door company will offer discounts if you sign up for an annual maintenance program. Be sure to ask your technician as to what program they would recommend.

 

 

Overhead Door Company of Northern Kentucky is a second generation family owned company that provides residential and commercial garage doors, automatic openers, dock equipment, commercial steel entry doors and retractable awnings to the Greater Cincinnati and Northern Kentucky communities. Overhead Door Company of Northern Kentucky is a proud distributor of Overhead Door products for 65 years.

If you are located in Greater Cincinnati or Northern Kentucky and need an IDA certified garage door technician to repair your garage door click here to schedule an appointement

If you are located in Greater Cincinnati or Northern Kentucky and need information about scheduling an annual maintenance inspection, click here.

To order replacement Overhead Door garage door parts go to our online parts store at www.OverheadDoorPartsOnline.com.

For more information about Overhead Door Company of Northern Kentucky visit our website at www.OverheadDoorOnline.com.

IDA Certified garage door technician

 

 

 

 

 

 


 

 

 Overhead Door Company of Northern Kentucky

 

 

 

Much of the information discussed above was provided by Overhead Door Company of Denver

Comments

I did not really see any article.
Posted @ Friday, December 09, 2011 11:16 AM by doron mor
To read the blog article, simply click on Read More
Posted @ Friday, December 09, 2011 11:21 AM by Dave Willmes
I have an OLD overhead door opener 1000A. Almost 25 years old. 
 
It is acting up. Starts and stops. Then won't respond at all as if no power. Then, 5 minutes later it will move a few feet, then stop. Simple fix? Need a new one? There are no blockages. The door moves up and down with one hand.Any ideas? Thanks.
Posted @ Thursday, April 19, 2012 3:53 AM by Jim
Since your Overhead Door opener is an older model 1000A, it may be best to consider replacing the opener as opposed to repairing it. 
 
I would recommend to contact your local Overhead Door distributor by calling 1-800-929-3667.
Posted @ Thursday, April 19, 2012 7:52 AM by Dave Willmes
I can't stress enough that if you think there's something wrong (the door isn't running as smoothly as it used to or is much noisier than it used to be), have a professional look at it. A garage door is heavy machinery and you don't want to put yourself/your family at risk.
Posted @ Tuesday, June 05, 2012 7:11 PM by Pacific Coast Door
I have a model 1056. I can't locate the diip switches on the unit. Anyone know where I should look... to be clear: 
I found them on the remote but not on the unit itself.
Posted @ Sunday, June 24, 2012 4:34 PM by anthony mastroianni
Today I click my garage door remote and it didnt work.  
 
When i checked the wall button it didnt respond. My opener is only 3 1/2 years old. Does it go out that quickly? And if it is the batteries how do I change them?
Posted @ Monday, October 01, 2012 5:21 PM by zsa brunson
Since both your remote control and wall button do not work, I would have to assume that the problem is related to the garage door opener motor. Possible problems could be as simple as no electric is going to the outlet the garage door opener is plugged into or more complicated like a bad circuit board inside the motor. 
 
I would recommend to contact your local Overhead Door distributor by calling 1-800-929-3667. Schedule a service call and allow a professional technician diagnose and fix the problem.
Posted @ Tuesday, October 02, 2012 8:01 AM by Dave Willmes
I am working on a model 1000a. There is no current going to the motor. After putting 115v directly to the common and either the red or blue leads on the circuit board it operates in eithe directiom. Do you think this is the board? The limit switches are cleared as the travler is in mid posistion.
Posted @ Tuesday, July 30, 2013 3:25 PM by Jack Cox
My overhead door controllers will not operate the door. Changed the battery but no go. How do you check the programming? Since both controllers will not operate it that seems to be the issue. The door works fine with the inside switch.
Posted @ Saturday, August 17, 2013 4:36 PM by Wayne Pruitt
Since all of your remote controls do not work, I would have to assume the problem is with the circuit board or radio receiver in your garage door opener mounted up in the ceiling. 
 
It would be recommended to contact your local Overhead Door distributor for service by calling 1-800-929-3667.
Posted @ Monday, August 19, 2013 7:11 AM by Dave Willmes
Have the odyssey 1000, has worked fine for a year. But now the controlers work but not the wall console. The other buttons on the console work (can turn light on and off) and the console itself is lite. Any ideas how to fix?
Posted @ Thursday, October 10, 2013 10:51 PM by Darren
Unfortunately you will need to replace the wall console. 
 
You can order a replacement wall console online atwww.OverheadDoorPartsOnline.com. 
 
If you have a wall console with black buttons use the following link to order the correct wall console. 
 
http://www.overheaddoorpartsonline.com/products/WALL-CONSOLE-%252d-SERIES-III.html 
 
If you have a wall console with white buttons use the following link to order the correct wall console.  
 
http://www.overheaddoorpartsonline.com/wall-console-series-ii/
Posted @ Friday, October 11, 2013 8:29 AM by Dave Willmes
I have an Odyssey 1000 door opener. The motor is running and the chain is moving but the door is not engaged. I have cycled the door manually several times and have moved the string up and down several times that engages or disengages the door but the door still seems to be disengaged. Any advice?
Posted @ Wednesday, April 16, 2014 7:01 PM by Bob Massey
Detailed instructions to re-engage the Overhead Door Odyssey 1000 garage door opener can be found in the owner's manual on page #18. 
 
To download a copy of the owner's manual, refer to the link listed below 
 
http://overheaddoorpartsonline.com/model-7030-odyssey-1000-owners-manual/ 
 
A summary of the instructions are outlined below 
 
Pull the emergency release cord down and toward the power head and then let go. 
Verify that the red block on the carriage is in the up position 
Manually move the door until the carriage engages with the bullet 
Raise or lower the door using the remote control or wall console. 
 
If you follow these directions and the opener still doesn't engage, the carriage may be damaged.
Posted @ Thursday, April 17, 2014 7:25 AM by Dave Willmes
Post Comment
Name
 *
Email
 *
Website (optional)
Comment
 *

Allowed tags: <a> link, <b> bold, <i> italics

Proudly servicing Greater Cincinnati and Northern Kentucky

Visit Our Showroom
2571 Ritchie Avenue
Crescent Springs, KY 41017
Office Hours
7:30 a.m. - 4:30 p.m. (M-F)
7:30 a.m. - Noon (Sat)
Phone
(513)347-3667
(859)341-6646