I just bought this new Genie wireless keypad and it will not program to my opener!
Will a new Genie wireless keypad work with my older model garage door opener?
The programming instructions for this new Genie wireless keypad are confusing!
These are just a few of the comments we receive from our customers...
Very often a customer will try for hours to program a new wireless keypad to their existing garage door opener. You can hear the frustration in their voices. You can almost see the look of helplessness in their faces. However, in most cases this frustration can be resolved by following a couple simple programming steps.
First, you must understand that the new Genie wireless keypads are set from the manufacturer in what is referred to as Series II mode. A Series II keypad simply means that it automatically seeks and transmits at the most optimal radio frequency. This feature eliminates the possibility of radio interference and ensures optimal operation.
All older model Genie Intellicode garage door openers manufactured after 2001 utilize Series I technology. Series I technology allows the keypad to randomly rotate through billions of different security combinations but only transmits at one radio frequency.
As you can guess, Series I mode and Series II mode are not compatible and is why a customer has trouble programming a new wireless keypad to an older model Code Dodger garage door opener.
However, the good news is that the new Genie wireless keypad can be set to operate at the Series I mode.
To change a new Genie wireless keypad from Series II to Series I mode follow these steps:
- Open the cover to the keypad
- Press and release the #3 button
- Press and release the #5 button
- Press and release the #7 button
- Press and release the up/down button
- Press and hold the Program button until you see the LED change from green to red
- Release the Program button
The wirelss keypad is now in the Series I mode and can be programmed to any Overhead Door Code Dodger garage door opener.
To find detailed programming instructions, please refer to the links listed below.
Series II Programming Instructions Series I Programming Instructions
To order a new Genie wireless keypad, please click on the link listed below.
For technical support it is recommended to contact your local Overhead Door distributor by calling 1-800-929-3667.
Overhead Door Company of Northern Kentucky is a second generation family owned company that provides residential and commercial garage doors, automatic openers, dock equipment, commercial steel entry doors and retractable awnings to the Greater Cincinnati and Northern Kentucky communities. Overhead Door Company of Northern Kentucky has been a proud distributor of Overhead Door products for 65 years.
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